We provide a full range of vending machine solution services

At MAKMIK, we offer a comprehensive suite of services to ensure that your vending solution is optimized, convenient and profitable. From the initial planning stages to after-sales support, we are committed to providing excellent service every step of the way.

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Why Choose MAKMIK?

Comprehensive Solutions

From the initial concept to manufacturing, installation, and ongoing support, MAKMIK is with you every step of the way. We provide end-to-end solutions that are customized to your unique business needs.

Innovative Technology

Our vending machines are built with the latest technology, including smart interfaces, inventory tracking, cashless payments, and data analytics, designed to keep you ahead in a competitive market.

Exceptional Quality & Reliability

Quality is at the heart of MAKMIK. Every machine undergoes rigorous testing to ensure durability, reliability, and optimal performance, even in high-traffic environments.

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MAKMIK Services

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Consultation & Design
We start by understanding your needs, then design a solution that aligns perfectly with your brand and business goals.
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Manufacturing Excellence
Leveraging advanced manufacturing techniques, we produce machines that embody precision, efficiency, and quality.
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Installation & Training
Our team handles installation, providing you with comprehensive training so you can maximize your vending machine’s capabilities.
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Ongoing Support
MAKMIK stands by our clients long after installation, offering maintenance, upgrades, and responsive support to keep your machines running smoothly.

Industries We Serve

    • MAKMIK’s solutions cover a variety of industries, including:

laundromats
Laundromats
shopping malls
Shopping malls
subway stations
Subway stations
coffee shops
Coffee shops
amusement parks
Amusement parks
game halls
Game halls

After-sales support

    • At MAKMIK, we are always committed to providing comprehensive and timely after-sales support to our customers. Through professional services, we ensure that your vending equipment continues to operate efficiently. Our after-sales support services include the following six aspects:

01

Regular maintenance and maintenance

We provide regular maintenance services to ensure that the equipment is always in the best condition, prevent potential problems, and extend the service life of the equipment.

02

Emergency fault repair

If your equipment encounters any fault, our professional technical team will provide quick response services to reduce downtime and ensure that your business is not affected.

03

Remote technical support

Our technical support team can answer your questions through telephone or online support to help you quickly resolve any questions or minor faults encountered in daily operations.

04

Software updates and system upgrades

To ensure that your equipment maintains the latest functions, we will regularly provide software updates and system upgrade services to keep your equipment always equipped with the latest technology and security.

05

Inventory and replenishment reminder services

With our intelligent monitoring system, you can receive real-time inventory reminders to ensure timely replenishment, improve sales efficiency, and avoid out-of-stock situations.

06

Customer training and optimization suggestions

We provide continuous training support for your team, and provide personalized optimization suggestions based on your equipment usage data to help you maximize the operational efficiency of your equipment.

After-sales service process

The following is MAKMIK's after-sales service process to ensure comprehensive and continuous support for customers after the equipment is installed

No.01

After-sales start-up and equipment registration

After the equipment is installed, we will start the after-sales service and enter your equipment details into the after-sales system. Each device will have a dedicated service file for subsequent tracking and maintenance.

No.02

Regular maintenance appointments

In order to ensure the normal operation of the equipment, MAKMIK provides regular maintenance services. We will arrange maintenance plans according to your usage. Technicians will regularly check the equipment to ensure stable performance of the equipment, and perform necessary cleaning and component replacement to extend the service life of the equipment.

No.03

Fault reporting and quick response

If the equipment fails, you can contact our after-sales team through the service hotline or online customer service. We promise to respond quickly, and professional engineers will arrive at the site in the shortest time or troubleshoot through remote support to minimize equipment downtime and ensure your business continuity.

No.04

Remote technical support and fault diagnosis

Our after-sales service team provides 24-hour remote technical support to help you solve various problems in operation. If the fault requires further diagnosis, the technician will troubleshoot the problem through the remote monitoring system and guide you to complete simple maintenance or adjustments.

No.05

System Updates and Function Upgrades

MAKMIK is committed to providing customers with the latest technical support. We will regularly update the software and system upgrades for the equipment to maintain optimal performance and security, while adding new features to help you maintain market competitiveness.

No.06

Customer Feedback Collection and Optimization Suggestions

We attach great importance to customer experience and regularly collect your feedback to continuously improve the quality of service. At the same time, we will also provide you with personalized optimization suggestions based on equipment usage data and market trends to help improve equipment efficiency and business profitability.

Have a Question?

We Have Answers

Get the information you need with our comprehensive FAQ guide.

FAQ
What types of vending machines do you manufacture?

We manufacture a wide range of vending machines, including snack, beverage, combo, fresh food, and specialty vending machines.

Can your vending machines be customized?

Yes, we offer customization options to meet specific client requirements, including branding, product selection, and payment systems.

What payment options do your vending machines support?

Our vending machines support various payment methods, including cash, credit/debit cards, mobile payments, and contactless payments.

How do you ensure the quality of your vending machines?

We adhere to strict quality control processes and use high-quality materials and components to ensure durability and reliability.

Do you provide installation and maintenance services?

Yes, we offer comprehensive installation and maintenance services to ensure your vending machines operate smoothly.

Let's Chat

Connect with us to schedule a consultation or arrange a site visit to see our facilities and capabilities firsthand.

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